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AWS SRE (Site Reliability Engineering)
We are dedicated to ensuring your AWS systems are always up and running, with minimal downtime and maximum performance. Let us handle AWS SRE, so you can focus on what really matters – achieving your business goals!
Tools and Technologies We Use
We understand that having the right tools and technologies is of utmost importance for delivering the best possible SRE services. Therefore, we use a variety if industry-standard tools to ensure the highest levels of performance, reliability, and security for your AWS infrastructure.
Cloud Providers
Amazon AWS, GCP, Microsoft Azure, Any Private Cloud and other…
Databases
MySQL, MongoDB, Amazon Aurora, PostgresSQL, Percona, Scylla DB, Clickhouse MariaDB, Oracle, MS SQL, InnoDB and other…
Containers & Orchestration
Docker, Compose, Kubernetes and other…
Service
RabbitMQ, Apache Kafka, Apache Cassandra, Redis, ELK stack, Istio, MinIO, Memcached, Kiali and other…
CI/CD
Jenkins, CitLab, GitHub, Teamcity, CircleCI, Travis CI, Bitbucket pipelines, DroneCI, Flux, ArgoCD and other…
Monitoring
Prometheus, Datadog, Sentry, Grafana, PagerDuty, InfluxDB, Azure Monitor, Google Stackdriver, Amazon Cloudwatch and other…
Configuration management
Ansible, Chef,
Puppet and other...
Infrastructure provisioning
Terraform, Pulumi, AWS CloudFormation and other…
Site Reliability Engineering Services For AWS We Are Highly Specialized
We have a team of highly specialized professionals with years of field experience and the expertise to identify, troubleshoot, and resolve issues in real-time, ensuring optimal performance and seamless user experiences. Here’s a list of the SRE services that we provide:
Monitoring and alerting
This involves setting up monitoring tools and alerts to proactively detect potential issues and take action before they affect the user experience. Beyond this, we set up alerts to notify our clients of potential problems that must be handled immediately.
Incident management
This involves identifying and resolving incidents promptly to minimize downtime and ensure service continuity. Our site reliability engineer AWS works with our clients to create clear communication channels to resolve incidents quickly.
Capacity planning
We aim to analyze usage patterns and predict resource needs to ensure the system can handle increased loads without influencing your performance. Our professionals use historical data, predictive analytics, and industry best practices to create the optimal resource allocation for our client's systems.
Automation
We strive to automate as many routine tasks and processes as possible. All this can drastically reduce manual intervention, enhance efficiency, and, of course, reduce human errors. We’ll undoubtedly improve your performance.
Our Stages Getting Started With AWS SRE
How do we work to help keep your systems working fast? Let’s analyze the main stages our expertly trained technicians follow in their daily tasks:
Discovery stage
First and foremost, you provide us with your infrastructure, and we thoroughly analyze it. After that, we work with you to identify your business goals and pain points. We analyze your Level 2 and Level 3 support processes and alert/incident response management platforms.
Onboarding workshop
At this stage, we usually discuss how to define and monitor user happiness. We define Service Level Indicators and Service Level Objectives. We also set up monitoring to provide fast responses to alerts. Overall, we establish our incident management process.
Transition
At this stage, our team starts dealing with alerts and incidents. We do our best to optimize the system's performance and reliability. We begin implementing the designed SRE solution, including setting up monitoring and alerting tools, incident management processes, capacity planning, etc.
Ongoing support
Finally, we provide ongoing support to ensure your systems always operate at peak performance. We monitor your infrastructure on an ongoing basis and proactively identify potential issues before they turn into more severe problems.
Benefits Of Hiring Our AWS Site Reliability Engineer
Our professional SRE team can implement the best practices and metrics to find creative solutions for your business. Let’s run over the key benefits of choosing our AWS site reliability engineers:
Expertly handle complex infrastructure problems
Our team of engineers has many years of field experience and knows how to deal with complex infrastructure problems. With our help, you’ll quickly find and troubleshoot all possible issues. Moreover, you can be doubly sure your systems always operate at peak performance.
Ensure high availability and uptime for your applications
To achieve that goal, we use a combination of monitoring, alerting, and incident management to detect and resolve issues quickly, minimizing downtime and service disruptions. As a result, you’ll improve customer satisfaction and reduce the risk of revenue loss due to downtime.
Optimize costs and improve efficiency
We understand that it’s the question of utmost concern for many users. We aim to ensure that your systems always run optimally, reducing waste and unnecessary spending. To top it up, we can help you automate routine tasks and processes. As a result, your team will have more spare time to focus on more critical tasks.
Proactive support and continuous improvement
We proactively monitor your systems, identify potential issues, and provide timely recommendations to optimize performance and improve efficiency. With our help, you can achieve continuous improvement and stay ahead of the curve in a rapidly changing technology landscape.
IT Outposts is a DevOps expert and we will help your company conduct a DevOps assessment of your team
If you have any questions or would like to discuss with us the estimation of your specialists, please contact our managers.
Our Clients’ Feedback
Petr Kirillov
CTO, C Teleport
“They're great experts that we can trust! Simple and complex solutions were discussed and deployed on time. Another aspect that excited us the most is the fast incident response time. Overall, they’re experienced engineers with great project management.”
Egor Prihodko
CEO, OneDayBundle
"Cooperation with IT Outposts has revolutionized our company. We needed to obtain certification with Amazon's strict security and operational guidelines so we could connect our services with the Amazon marketplace. I'm excited to say we now have access to Amazon's Selling Partner API."
Benjamin Theobald
COO, Maxxer
“The deliverables of our partnership with IT Outposts are outstanding. Their experts devised the most convenient CI/CD flow, taking into account the unique requirements of more than 30 microservices. IT Outposts has been able to minimize the human factor and the risks associated with production issues, which is yet another fantastic result.”
Konstantin Suhinin
Delivery Director, Dinarys Gmbh
“IT Outposts created a comprehensive monitoring dashboard for our development team, made sure the project scales smoothly, and performed high availability optimization. The communication and workflow were also excellent.”
Philipp Nacht
CTO, Financial Services Company
“IT Outpost approached our project with great responsibility. Their team has performed as promised, on time. They created a migration plan and secured the transfer of infrastructure. Correctly calculated the migration budget in accordance with our specifications.”
Alexander Konovalov
Founder, CEO, Vidby AG
“IT Outposts and our core project team members hit it off right from the start. The cooperation is successful! The most impressive factor is their degree of accountability and dedication to the project's goals. Their experts provide superior DevOps consulting on critical architectural solutions and consistently strive to find the best approach to any issue.”
Igor Churilov
BDM, Steelkiwi Inc.
“We were able to automate and streamline the product deployment process with the assistance of IT Outposts professionals. They thoroughly examined the product and always offered the most beneficial solutions. Also, I would like to admit the high level of communication and prompt handling of any requests.”
Daniel Scott
CTO, Beta Trader
"We were able to build a strong rapport with the IT Outpost team; they operated in a proactive mode and so gave excellent communication, which streamlined our workflows. Our cooperation has been absolutely successful.”
Kostyantyn Tolstopyat
CEO, AKMCreator
“We have achieved deployment automation, and the IT Outpost team has created a comprehensive plan to reduce DevOps and developers’ time by 30 to 50% in the future. Thanks to the infrastructure agility, project development will progress more quickly.”
Philipp Werner
Director, Robotics Lab
“The IT Outposts specialists successfully optimized an internal project while delivering top-notch performance for the existing users and removing the dev team headaches. As a result, the internal infrastructure budget was cut by 40%, routine tasks were automated from start to finish, and SLA was put in place with thorough project monitoring.”
Oleksandr Popov
CEO, Mriyar
“IT Outposts experts have successfully adjusted the detailed monitoring of over 35 servers and 7 services, allowing them to clearly define an infrastructure and underlying process optimization plan. It’s anticipated that the infrastructure budget will be optimized by about 40%.”
Chloe Morrisonn
Chief Product Owner, RECUR
“What stands out the most is their extensive background, responsibility, and perfectly established workflow. They are always in touch and ready to address any problems that may come up. IT Outposts team has in-depth expertise in all DevOps aspects, providing high-level consulting regarding key software architecture solutions.”
Dmytro Dobrytskyi
CEO, Mind Studios
“IT Outposts helped us optimize and scale our software infrastructure. They also provided thorough technical documentation along with guidance on how to maintain our new infrastructure in the future. Their team was highly accessible throughout our collaboration and promptly and professionally handled all of our questions.”
Why Choose IT Outposts?
If you are looking for experts in the area of Site Reliability Engineering, you’ve come to the right place. We are your certified AWS Premier Consulting Partner with many years of field experience and an impeccable reputation. We have a long history of delivering exceptional SRE services to businesses of all sizes and industries. So, you can trust us to keep your AWS infrastructure running efficiently.
FAQ
What is an SRE at Amazon?
It’s the common practice of using various robust tools to automate IT infrastructure tasks, such as app monitoring or system management. Companies opt for this service to be doubly sure that their apps always run smoothly.
What does a site reliability engineer do?
This specialist uses an array of automation tools to keep track of the software’s reliability.
Is SRE better than DevOps?
Both approaches focus on enhancing applications’ reliability, availability, and scalability. However, SRE is often seen as a more specialized and focused approach, while DevOps is more broadly focused on streamlining the entire software development lifecycle.
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